CX360

 

CX360 is a one-year old startup helping blue-chip and challenger brands accelerate the transformation of their customer experience by leveraging the power of community and networks as a viable alterative to expensive management consulting firms with questionable ROI

  • Highly credentialed founder team with international experience and complimentary expertise, supported by a high calibre Advisory Board

  • We are solely focused on customer experience transformation, a top business priority for APAC brands

  • Our approach is very focused on eliminating the overheads and high fixed cost labour model associated with traditional management consulting firms, whilst bringing deep specialisation to our clients

  • With this model we strive to reduce the cost of a typical management consulting supported engagement by half whist delivering 2x the impact in terms of practical outcomes and capability uplift

  • We are actively building our Talent Network of freelance CX professionals, as well as partnering with likeminded providers of CX tech and specialised services (boutiques) with a focus on assembling critical components of the fragmented CX ecosystem that can form a viable alternative to the status quo

Key Contacts:

Graham Christie +61414207097

Robert Kinkade +61400309584